So, you’ve tried out Hims, the popular subscription service that delivers various wellness products right to your doorstep. While the convenience might have been appealing at first, you’ve come to a point where you no longer need or want their products. That’s okay! We’re here to help you navigate the process of canceling your Hims subscription hassle-free. In this article, we’ll guide you step-by-step on how to cancel your Hims subscription, ensuring that you can easily bid farewell to those monthly deliveries.

Steps to Cancel Your Hims Subscription

If you find yourself needing to cancel your Hims subscription, don’t worry! We’ve got you covered with this step-by-step guide to help you navigate the cancellation process smoothly. Just follow these instructions, and you’ll have your Hims subscription cancelled in no time.

Step 1: Log into Your Hims Account

The first step in cancelling your Hims subscription is to log into your Hims account. You have three options to do this:

Option 1: Visit the Hims Website

Open your preferred web browser and visit the Hims website. Look for the “Log In” button at the top right corner of the homepage. Click on it and enter your login credentials to access your account.

Option 2: Use the Hims Mobile App

If you prefer to use the mobile app, simply open the Hims app on your smartphone or tablet. Tap on the “Log In” button and enter your login details to log into your account.

Option 3: Access Hims via Third-Party Partner

In some cases, you may have signed up for Hims services through a third-party partner. If this is the case, visit the website or app of the third-party partner and log into your account to access Hims services.

Step 2: Navigate to the Subscription Settings

Once you are logged into your Hims account, the next step is to navigate to the subscription settings. Here’s how you can find them:

• Locate Account Settings: Look for a dropdown menu or a menu tab that says “Account” or “Profile.” Click on it to open your account settings.

• Find Subscription Options: Within your account settings, you should see a section specifically dedicated to your subscription details. Look for the word “Subscription” or a similar term, and click on it to access the subscription settings.

Step 3: Review Your Subscription Details

Before you proceed with cancelling your Hims subscription, take a moment to review your subscription details. It’s essential to have a clear understanding of what you’re cancelling. Here are some key details to look out for:

• Subscription Type: Identify the type of subscription you have, whether it’s for hair loss, skincare, or any other Hims product.

• Plan Duration: Take note of the duration of your subscription plan, whether it’s monthly, quarterly, or annually.

• Billing Frequency: Check how often you are billed for your Hims subscription, such as monthly or every few months.

• Next Shipping Date: Take note of when your next shipment is scheduled to be sent to you.

• Pricing and Discounts: Verify the price you’re paying for your subscription and check if there are any discounts or promotions applied.

Step 4: Select the Cancel Subscription Option

Once you’ve reviewed your subscription details and are ready to proceed with cancelling, look for the option to cancel your subscription. This step may vary depending on your account settings, but here’s what you can generally expect:

• Cancellation Button/Link: Look for a button or link that says “Cancel Subscription” or something similar. It is usually located within the subscription settings page.

• Confirmation Pop-up: After clicking on the cancellation button/link, a confirmation pop-up may appear to confirm your cancellation request. Read the pop-up carefully and proceed accordingly.

Step 5: Provide a Reason for Cancellation

When cancelling your Hims subscription, you may be prompted to provide a reason for your cancellation. Here’s how to handle this step:

• Select Reason from Dropdown: Look for a dropdown menu that lists various reasons for cancellation. Choose the reason that best applies to your situation.

• Additional Feedback (Optional): Some platforms may offer an additional text box where you can provide more specific feedback or comments about your cancellation. Feel free to utilize this if you have any additional information you’d like to share.

Step 6: Confirm the Cancellation

After providing the reason for cancellation, you will need to confirm your cancellation request. Follow these steps to complete the process:

• Verify Cancellation Request: Take a moment to review your cancellation request and make sure all the details are correct.

• Submit the Request: Once you’re satisfied with your cancellation request, click on the “Submit” or “Confirm” button to send it.

• Disable Automatic Renewal: If applicable, make sure to check if your automatic renewal is turned off. This will prevent any unexpected charges or shipments in the future.

Step 7: Return Any Unused Medications

If you have any unused medications from your Hims subscription, it’s important to return them. Here’s what you need to do:

• Instructions for Medication Return: Check the cancellation confirmation or any associated emails for instructions on how to return your unused medications. Follow the provided guidelines carefully to ensure a smooth return process.

• Return Shipping Process: Typically, you will be required to package the unused medications securely and ship them back to Hims using a provided return label. Keep track of the shipment and its tracking number for reference.

Step 8: Check for Cancellation Confirmation

After submitting your cancellation request and returning any unused medications, keep an eye out for a cancellation confirmation to ensure that your subscription has been successfully cancelled. Here’s what to look out for:

• Email Confirmation: Check your email inbox, including your spam or junk folder, for a cancellation confirmation email from Hims. This email should contain details confirming the cancellation of your subscription.

• Account Status: Log back into your Hims account and check the account settings or subscription details to see if your account status reflects the cancellation. It should no longer show an active subscription.

Step 9: Seek Assistance from Hims Customer Support

If you encounter any issues during the cancellation process or have any questions, don’t hesitate to reach out to Hims customer support. They are there to assist you and provide the necessary guidance. Look for the customer support contact information on the Hims website or mobile app.

Step 10: Monitor Your Billing Statement

Once you’ve cancelled your Hims subscription, it’s essential to monitor your billing statement to ensure that no further charges are incurred. Here’s what you should do:

• Check for Billing Changes: Review your billing statement after the cancellation to ensure that there are no additional charges related to your Hims subscription.

• Follow-up if Necessary: If you notice any unexpected charges or discrepancies, contact Hims immediately to address the issue. Reach out to their customer support and provide them with the relevant details so they can assist you further.

By following these steps, you’ll be able to cancel your Hims subscription smoothly. Remember to review all the details carefully, return any unused medications, and monitor your billing statement for peace of mind. If you have any questions along the way, don’t hesitate to reach out to the friendly Hims customer support team.